Privacy policy

This Privacy Policy describes how hoop.co.za (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@hoop.co.za or by mail using the details provided below:

Hoop Modular (Pty.) Ltd,
Unit 4, Platform 364
364 Voortrekker Road,
7405 Cape Town,
South Africa

Terms

By visiting and making use of the Website you hereby acknowledge and consent, in terms of the provisions of the Protection of Personal Information Act, No. 4 of 201 (“POPI”), as amended, to Hoop processing your personal information (as defined in
chapter 1 of POPI) to the extent necessary for hoop to process and facilitate your order and/or enquiry regarding customer support, enquiries and/or Product information and detail.

We shall handle all personal information provided to us with reasonable care and in terms of the provisions of POPI and laws of the Republic of South Africa.

The use of personal information shall be limited to the extent required and you shall be notified immediately should we require your information for any purpose to which you have not consented to.

You shall be entitled, at any time, to request that your information be removed or deleted from our database.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: PAIAComplaints@inforegulator.org.za

Last updated: 21 September 2022